Originally Posted by
gottaluvNW
I specifically asked if I could have the miles post to my wife's AAdvantage account and Citi said it would not be a problem (she is not on this account.) I wonder if this is causing the delay (or non posting.)
You were given incorrect information, and it may be the cause for any delays of the mileage accruals. Mileage accrual from the Citi card may be assigned only to the primary card holder.
It is possible that because the name on the AAdvantage number you gave and the name on the CB account do not match, a new AAdvantage account may have been opened to receive the miles. I am also thinking 24 hours after the billing closing date to receive the miles may be not be typical and I would expect 3-4 business days to be more so.
You can contact AAdvantage Customer Service (email-phone) and they can initiate a reconciliation with CB. But you will need to use your own AAdvantage number.
Good luck