How long before your Citi AAdvantage miles post?
Aug 12, 2009, 7:11 am
#1
Original Poster
Join Date: Nov 2008
Location: LHR
Programs: Ex-NWA Plat
Posts: 1,480
How long before your Citi AAdvantage miles post?
I recently signed up for a Citi AAdvantage card and notice that miles have yet to post, even though my first statement closed a while ago.
Normally, how many days after your statement closing date, do the miles post to your account?
When I signed up and gave them the AAdvantage number, I specifically asked if I could have the miles post to my wife's AAdvantage account and Citi said it would not be a problem (she is not on this account.) I wonder if this is causing the delay (or non posting.)
Normally, how many days after your statement closing date, do the miles post to your account?
When I signed up and gave them the AAdvantage number, I specifically asked if I could have the miles post to my wife's AAdvantage account and Citi said it would not be a problem (she is not on this account.) I wonder if this is causing the delay (or non posting.)
Aug 12, 2009, 7:24 am
#3
Join Date: Sep 1999
Location: Where the West begins !
Posts: 987
It is possible that because the name on the AAdvantage number you gave and the name on the CB account do not match, a new AAdvantage account may have been opened to receive the miles. I am also thinking 24 hours after the billing closing date to receive the miles may be not be typical and I would expect 3-4 business days to be more so.
You can contact AAdvantage Customer Service (email-phone) and they can initiate a reconciliation with CB. But you will need to use your own AAdvantage number.
Good luck
Aug 12, 2009, 8:47 am
#4
Join Date: Feb 2009
Location: DFWex-BOS
Programs: AA PLTPRO, 2MM, Bonvoy PLT, NYT Monday crossword puzzle solver extraordinaire
Posts: 1,456
24 hours after statement closing may not be "typical", but it is the time frame my miles post, as well. Every month for the 17+ years I've had a Citi AA card, miles post to my AAdvantage account the day after statement closing.
Aug 12, 2009, 9:35 am
#5
Suspended
Join Date: Jul 2004
Location: MCI
Programs: AA EXP (1.5MM), Hilton/SPG/Marriott Gold
Posts: 2,335
Two days after the statement date, like clockwork. My most recent statement date was Aug 10th, and this morning they were in my account.
Edited to add. The two day or 24 hr discussion is a technicallity.... My experience is that the statement won't actually run until Aug 10th late at night (around 11pm CST). That being said, the miles will post very early in the morning on the 12th, So 24-30 hours is the norm for me...
For most people that don't pay that much attention, just expect the miles two days after your statement day... Or continue to refresh your citi page until you see the statement, and then expect them 24 hours from that... All in all, it makes little difference.
Edited to add. The two day or 24 hr discussion is a technicallity.... My experience is that the statement won't actually run until Aug 10th late at night (around 11pm CST). That being said, the miles will post very early in the morning on the 12th, So 24-30 hours is the norm for me...
For most people that don't pay that much attention, just expect the miles two days after your statement day... Or continue to refresh your citi page until you see the statement, and then expect them 24 hours from that... All in all, it makes little difference.
Aug 12, 2009, 9:49 am
#6
Join Date: Mar 1999
Location: SFO
Programs: United 1K
Posts: 2,264
Citi had one hiccup just recently - it took an additional month for my AA miles to post.
Aug 12, 2009, 11:13 am
#7
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,307
Does that include those months when your statement closed on a Thursday or Friday before the monthly, two-day batch AAdvantage statement creation?
Aug 12, 2009, 11:25 am
#8
Join Date: Nov 2006
Programs: AA EXP, 1 MM, AC, HH Diamond, Marriott Silver, Hertz 5*
Posts: 4,010
Can't break it down to hours, but my Citi miles always post promptly.
That's when I find out how much the bill is--when I see the miles post into my AAdvantage account. Then, 3-5 days later, I'll get the bill in the mail.
That's when I find out how much the bill is--when I see the miles post into my AAdvantage account. Then, 3-5 days later, I'll get the bill in the mail.
Aug 12, 2009, 11:48 am
#9
Join Date: Dec 2008
Location: San Antonio
Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG
Posts: 799
My miles for purchases post pretty quickly - as many have said, within a day or the after the statement closes. Bonus miles on the other hand can take forever.
Aug 12, 2009, 11:55 am
#10
Join Date: May 2006
Posts: 2,324
What's 
fascinatin' 
about this thread is that most folks haven't really bothered to read the OP's message, and just rehash recent posts.
Dive in, the water's fine.
fascinatin' about this thread is that most folks haven't really bothered to read the OP's message, and just rehash recent posts.Dive in, the water's fine.
Aug 12, 2009, 2:16 pm
#11
Join Date: Feb 2009
Location: DFWex-BOS
Programs: AA PLTPRO, 2MM, Bonvoy PLT, NYT Monday crossword puzzle solver extraordinaire
Posts: 1,456
OP did ask how long it took peoples' Citi miles to post, and I believe most replies answered that question. I agree, though, he probably does have a problem with being the primary cardholder linked to his wifes AAdvantage account.
Aug 12, 2009, 7:39 pm
#13
Join Date: Feb 2009
Location: DFWex-BOS
Programs: AA PLTPRO, 2MM, Bonvoy PLT, NYT Monday crossword puzzle solver extraordinaire
Posts: 1,456
This is a joke, right? Because OP obviously has a problem with his miles posting correctly. And not due to an event along the lines of occurring "on the vernal equinox during Democratic majority Congress years".
The thrust of my post was that miles always consistently post to my AA account in an extremely timely fashion, ALMOST always within 24 hours, and if it stretched into even a few days I'd start to think there was an issue. I'm pretty sure you already understood that part tho......
The thrust of my post was that miles always consistently post to my AA account in an extremely timely fashion, ALMOST always within 24 hours, and if it stretched into even a few days I'd start to think there was an issue. I'm pretty sure you already understood that part tho......
