Originally Posted by
sportsbe
Although the Delta agent I spoke with admitted full responsibility on Delta's part for screwing my ticket up and leaving me with no options for SQ, she also told me that my only chance was now NWA coach 4 days after my original departure date with absolutely no compensation for dropping my ticket and switching me from SQ to NW.
In other words, they're admitting responsibility but not accepting responsibility. I hope that people caught in this bind with prepaids on the line sue them for the lost prepaids.
Bottom line is that airlines such as Delta refuse to be held accountable whenever possible.