Non miles earning flights AKL to LAX/SFO?
I have not been credited for several return trips between AKL and the the US on flights with Air NZ. My program is Mileage Plus where I am Premium Exec. I asked for the miles to be credited, but UA repeatedly tell me the flights in question are not eligible for credit. Can this be right? They were fairly standard economy class fares. Does NZ have tickets (outside the Tasman and Pacific routes) that don't earn Star Alliance miles?
Many thanks for any help you can offer.