Again...

This from the Continental rep for my wife's travel agency:

We are getting a lot of questions regarding changing a name once a ticket has been issued and changing OnePass accounts to match IDs – neither of these are necessary.

· The PNR/Ticket name should match the OnePass name (this can be Bob instead of Robert and no middle name is required)

· The name the agency submits in the SSR should match the Gov ID (this is the information that is sent to the TSA – not the PNR/Ticket name)

· They don’t all need to match each other
When a customer goes through a security check point and the boarding pass name does not exactly match the ID name – security won’t care – because the SSR name was already verified with the TSA which allowed the boarding pass to be printed.