Originally Posted by
jetta2.0t
I was thinking the moral of the story is to use your full first name (not a nickname, not a middle name, not a childhood play name) on your account, no?
Not exactly. My WP account was set up in 1993. I used the name I use on a daily basis and everyone knows me by at that time.
I changed my WP account to my legal name this week because my employer would not arrange travel without using my legal name as found on my passport and discovered that Delta wasn't matching and bringing in my elite status. The impact to me was upcoming flights wouldn't recognize my status. Impact - no elite benefits if it isn't fixed. Reality - I have spent three days on the phone trying to get all (8) existing records to read my FF account number where the names weren't matching.
Moral - Don't expect a name change with the the NW/Delta merger to be quick and easy.