I hate that word btw, shenanigans.........
I have a ticket that I canceled and wanted to use it for a new flight
I go in and try to change the flights...it turns out that the computer offers me every option but the one I want..........all of them are more expensive btw (but thats not all.....since the schedules are not what I need)
I can buy a brand new ticket on co.com for 323 dollars sjo-dtw 8/13 flights 1485/1688 return on 8/20 flights 1589/1499.....fare classes are G and T
I call the elite line........I ask for those exact flights.......the fare classes are different....so that it ends up being 150 dollars change fee PLUS 580 something dollars for the fare difference....I explain...she says that the fare buckets I want are not available.........
ARGHHHHHHHHHH