Originally Posted by
EDinNPBFL
If your CC company would not satisfy a transaction that was in dispute, then I recommend you get another CC company.
I have written this story before and it is too complicated to revisit again. The level of screw-up was monumental. Think about this: you are 12 hours from departure, traveling EWR-LAX-NRT-PEK and, all of a sudden, you have NO confirmed reservation. That's ASAP tickets.