Originally Posted by
gumflyer
I'm curious to find out how useful the profile in my OnePass account actually is. For meals, it seems not to work. My nephew just flew GUM-HNL-IAH and had a child meal preference. He never got one. I'm flying four segments this weekend. I got the upgrade on the second and fourth segments where the third leg has no First Class cabin. The thing that makes me wonder about the usefulness of the profile is that I always get upgraded into a window seat instead of my preferred aisle seat even when there are aisle seats open. Does your profile work for you?
Mine didn't work for a long time. I recall mentioning it to CO Insider and, magically, I started getting the correct meal. It could have been a coincidence, but I'm giving credit to CO Insider. If you're having problems, he can fix it.