Join Date: Aug 2005
Location: NRT/HND, IWK, SAT, BWI, NAP, OKA, AUS, DEN, COS and PUB
Programs: UA 1K.. 1MM
Posts: 998
Perhaps your original fare was some sort of MUAUP fare that should normally book A or D, but when the flight was rebooked, the agent inadvetently rebooked you into M instead...
If that's the case, it should be no problem to have the GS desk fix things.