Originally Posted by
marcus613
A few days ago I was booked IAD-SFO on an A fare.
Long story short, I missed my flight, called reservations on the way to the airport and they re-booked me on the next flight.
When I checked in I asked about upgrading back to F (two cabin). I did end up back in F.
I checked my account today and see that it posted as an M fare and to add insult to injury, they pulled certs from my account for the upgrade.
My other concern is that I need the full-fare miles to post for UGS re-qualification.
Do I have any options to get this corrected in any way?
Well, first off, I am not GS and therefore don't know what kind of strings they can pull for you, but calling the GS line would be my first choice to see what they say.
If it were me, I would first send a fax to the MP service center concisely describing a detailed report of what happened (Pretty much exactly your post above).