Originally Posted by
mbreuer
Personally, I'd try to OLCI. If... or in your case when it fails, then I'd call co.com support. They're pretty good at sorting these things out. Not ideal, but at least it'd be taken care of long before you get to the airport.
At least this problem solves itself after October 24th

Sorry to bother you, but what is OLCI and how do I get in touch with them? Thanks!