Originally Posted by
Jaimito Cartero
And I consider this a big problem. If someone has miles in their account, why not send out one letter, or some emails. They send out so much advertising crap already, what's the problem with one more?
Well, its called a
frequent flyer program. If you haven't had any type of activity for 3-4 years, you're probably not too interested in maintaining your account.
Originally Posted by
Jaimito Cartero
And, if they are going to alter the expiration date on any accounts, they need to have this communicated clearly to all members. DL has expired many miles this year after sending out expiration dates of 12/09, they nuked the miles in January/09. Very slimey.
It has been communicated clearly. The last claim, well its hearsay at that this point. Kind of shaky to base your whole premise on that.