Originally Posted by keeton

That echoes my experience at another full service property and noted in an earlier message. I can understand the limited service properties going to an alternative delivery system, but the full service properties cutting back - against what was posted here and on the Marriott web site - is pretty low.

I am posting this message from a Hilton Garden Inn where I will get not only a newspaper, but a complimentary cooked breakfast and a full compliment of toiletries, including mouthwash (try this at a Courtyard).

After more than a decade as a Platinum at Marriott, I have voted with my feet. This stay makes me a Diamond at Hilton. ^ The cutbacks - not only the newspapers, but things like the lounge cutbacks are noticed makes the Marriott brands less attractive.

I hope they are reading this.