FlyerTalk Forums - View Single Post - EWR Comp Hotel

Jun 17, 2009 | 9:20 pm

#2

jrzyshawn

FlyerTalk Evangelist

Join Date: Aug 2007

Location: 27 minutes north of EWR (on a good day)

Programs: UA PLAT, SPG PLAT. Collector of Chase UR points

Posts: 11,527

Quote:

Originally Posted by SirJman

I was on CO88 last week which was delayed in PEK for mechanical reasons. I missed my connection in EWR and CO put me in the Holiday Inn North. Upon check in they asked for a credit card for deposit. A few days ago my CC had a 65$ charge from the Holiday Inn Newark for a hotel stay.

My emails to them have gone unanswered. Is CO likely to help in this situation?

CALL THE HOTEL TOMORROW and speak with the GM. If they are no help, dispute the charge! I am not sure that CO will get in the middle of that. The hotel should know you were a stranded pax and that CO put you up there.