Janet
If I were you,
First, I would call the manager of the HHonors Program Stacy Strickland.
Her Direct # is 972-770-6076
If she doesn't call you back, call corporate headquarters in Beverly Hills, CA - ask for Jeff Diskin - he is in charge of the HHONORS program. You might get his voicemail - but I can assure you that you will get a phone call.
His number is 310-278-4321.
Hope that helps. . .
[This message has been edited by AAdvantageGuy (edited 04-01-2002).]