Old Jun 4, 09, 6:54 am
Join Date: Nov 2002
Location: Boston, MA
Programs: AA PLT, B6 Mosaic, UA Gold, Bonvoy Plat, Le Club Accor Silver, Hertz 5 Star
Posts: 1,660
Originally Posted by Gregory Nelson View Post
I placed a lengthy posting about my recent Hotel Ivy stay in the American Express forum. Below is a link to that posting.


I don't have any status with Starwood, so I can't comment as to that. Short summary - hotel very nice, handling of Amex FHR program not so good.
I had 2 separate stays here this past week as SPG Platinum, and no upgrade on either of them (hotel was wide open on the web site both nights), similar to your FHR issues in the post referenced above. I agree, nice hotel, but they don't seem to care much about any commitments to provide upgrades based on availability.
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