Originally Posted by
TSORon
We do, they are called the TSA Red Team. Headquarters TSA sends out this team of people who try and bring bombs, knives, and guns through the checkpoint. They are pretty sneaky about it, hiding things in odd places and pretending to be people with disabilities and such. Reasonably good acting as well.
We also have our own people going around to satellite airports (at least in my area) doing basically the same thing. TSI’s grab a new hire TSO and give then the scenario to try and see what happens.
Thats not what I am talking about.
Just some testing to see what a typical passenger goes through. Perhaps acting unsure of what is expected, you know, baggie not removed and that kind of stuff. More in an attempt to guage the customer service aspect of what people seem to complain about on a regular basis.
Testing for weapons intrusion should be a seperate activity.
The people on the checkpoint could never know they were tested or it would skew the results on future testing.
This would be more in line with getting a feel for the corporate climate.