Originally Posted by zorn

[*]Complimentary Latitude Flight Pass Upgrades

If your flight is booked using a Latitude flight pass you will be able to upgrade the day before your flight. This upgrade is not based on I space. It is based on available business class seats. Air Canada reserves the right to hold back some business class seats for last minute purchase.

Latitude pass upgrades are done online.

(I am not a pass user so I will need someone to explain:

- if you can upgrade a pass over the phone
- how to book a certificate upgrade, then cancel it and use the pass upgrade to save the cert)