Originally Posted by
gsoltso
That being said, when I get caught with one of *those* questions, I say "I don't know the exact answer, but wait right here a minute and I will find the answer for you" then go find the answer.
Good on 'ya, mate.
It is amazing how many people, in all different occupations, find it nearly impossible to say the words "I don't know." Even better, as you point out, is the longer phrase "I don't know, but I'll find out." It's one of those magic phrases which can defuse just about any tense situation.
+1.