Hilton Birmingham Metropole {GBR}
My wife is a diamond and just returned from the best treatment she's ever had as a Diamond member. The Birmingham Metropole (England) gave her a suite on one stay with a stainless steel flask as a gift, along with a full box of Bendix Luxury chocolates. She came back in the same week and received a clock as an amenity on this occasion. She went down to tell the manager, this was the best treatment she's ever had. She told her she stays at the London properties quite often and the treatment is ok but nothing like this. The manager asked if it was okay to quote her. My wife said no problem.