FlyerTalk Forums - View Single Post - Platinum Phone Line - On Hold 30+ minutes May 2 2009
Old May 6, 2009, 10:03 am
  #14  
miamigrad
 
Join Date: Oct 2006
Location: Los Angeles, CA
Programs: AA 1.5 MM Exec Plat, WN A-List, DL Silver, UA nonrev
Posts: 2,593
Originally Posted by abk
at least it didn't refer to the platinum desk. then we could have had another page or two.
Indeed!

To keep everyone happy, perhaps AA should stop referring to it as the Platinum Desk in its printed materials and Platinum Membership Guide

Just take a look at how it's been marketed:
http://www.aa.com/content/images/AAd...mber_Guide.pdf

Don't they know that it troubles so many FT'ers to hear "Platinum Desk"?!!
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