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Thread: Portman Ritz-Carlton, Shanghai—Not so Ritzy (Long Post)
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Old May 5, 2009 | 12:08 pm
  #15  
SanDiego1K
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Originally Posted by AZ Travels the World
....the rock tiles, which had been applied to the wall with duct tape, falling off the fireplace wall around me during breakfast one morning....

...I booked us into the Park Hyatt Shanghai and called there to have them send a car for us. That was an interesting experience. Checking out of a paid-for suite at the Ritz two days early, with a Park Hyatt car waiting for us out front. Not surprisingly, no one asked why we were leaving two days early, obviously headed to the Park Hyatt.
Very smart, cutting short such a bad stay.

I am dumbfounded as to all aspects of the stay, from the physical property to the service. And to charge $50 for a rollaway in a suite which failed to have the two beds you requested? Incredible.

I hope the Park Hyatt an improvement?
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