Trying to book award stays in Europe for a September vacation. Both Hotel I'm trying show standard rooms for sale, but no award available. Awards are available in July, August, October .... not Sept.

Do some properties hold back Award rooms until closer to the date. Should I do something to get around this?

I am "Gold", but phoned the Diamond Desk. First CSR said it looked odd but it was middle of the night in Europe and the revenue manager would not be available.

Next day I called back, different CSR said , that's just the way it is.