Originally Posted by
CaptChris59
Aeroflot is a joke! I have had the misfortune of flying with Aeroflot twice. They are a member of SkyTeam, but I have never received a single SkyMile from them. I have written tons of mail, email, and phone calls. I have finally given up on ever receiving my miles from them. I am a Delta SkyMiles Silver Medallion customer, and I have also had zero assistance from Delta either. At least Delta credits my miles as soon as I board a flight. As for Aeroflot, I will never board another aircraft owned by them.
Welcome to FT!
Aeroflot is a joke because SU miles didn't post to your Delta SM account? That seems to be a stretch resembling "the sky is falling!" sentiment. I never had a problem with SU miles posting to my NW account (now DL). Regardless, I do agree that SU customer service is horrible (in-flight service is well above most other SkyTeam carriers though), but it also looks like a DL issue. All you have to do is to fax your SU boarding passes to DL for mileage credit, if they don't post them, its a Delta issue. I do assume you kept your boarding passes, like a savvy traveler would?