My wife and I travel together 99% of the time but I do all the booking. However, everytime I book through UA by signing in into my account, the reservation ends up booked in my wife's name .
Secondly, my wife missed PE by a hair this year and dropped to Premier. Twice recently, while trying to upgrade for the 2 of us (through my account) and being waitlisted for seat upgrade release at the airport, the GA apparently looked at her status first, saw she was Premier, knocked her down the list (while telling me as PE that I got the upgrade, which I declined), and put another standby passenger in F. So it seems that the minor problem of her being first on the PNR now becomes a problem with regards to using our e-upgrades. Can anyone explain this and help in solving this issue? Thanks a lot.