Is anyone else having trouble accessing the Hilton Reservations system online?

I am able to access the Hampton, Doubletree, Embassy Suites, etc. or Marriott, Starwood, Ritz Carleton and Hyatt reservation systems with no trouble at all.

When I sent a message to the Web support group explaining that I have not been able to get into the reservation system for 2 weeks, I receive the following:

"Thank you for your e-mail.

I apologize for the problems you have encountered. Unfortunately, I cannot
provide any technical information to help you with your problem. I apologize
for the difficulties you have had with our website. The drastic increase in the
number of members accessing the website is greater than anticipated. We are
working to resolve these issues and correct the errors as quickly as possible.

Any technical problems that you report are forwarded to the appropriate
department for review. Please be informed that we are unable to respond to
specific technical problems that you may have experienced. Thank you for your
patience and understand as we experience these growing pains.

Please try our website again at a later time. If you continue to experience
problems, you may forward any information that you need updated to our office
for manual processing.

Sincerely,
Crystal"

Did I just get told to buzz off?

When I called the telephone "web help" it was even worse.

There the attitude was more like:
"If you want to access the site, never use bookmarks, get Internet Explorer or at least upgrade your Netscape, get rid of the Macintosh for sure, but since you are so stupid you should just get a new P.C." [Going through the 3-4 links necessary to get to reservations from hilton.com and upgrading Netscape did not help, and I'm not about to follow the other advice.]

Does Hilton really not care about customers who do not have the latest computer or version of software? I find this hard to believe but seemingly the people who work in the web support functions are allowed to believe it.