continued.....

So, we arrive in BOS at close to 12:45am. About 30 min prior to landing the f/a covering first hands out Denny's business cards with personal messages. What a thrill and had 1 pax behind me very vocally proclaim her excitement of receiving a biz card w/ msg from the Captain. As I understood it she flies frequently and was very much impressed by Capt. Flanagan's approach to customer service.

She also noticed when the f/a came by and handed me the book, The Age of Flight! She asked if she could look at it and I obliged. I went on to tell her how fantastic Capt. Flanagan was and how many of us here feel that Denny sets the example that all UA employees (especially management ) should follow.

I wrote a msg on the back of my biz card to have the f/a give to Capt. Flanagan and the woman behind me did the same. I tried to wait a bit but the cockpit door remianed closed .. the guys up front deserved some quiet time after dealing with some moderate chop across the midwest ^

Anyway, as mentioned in my previous post it was a great end to my Moscow MR and just another reason why I continue to be a loyal customer of UA.

Oh... Denny mentioned that we haven't had much enthusiasm for the upcoming dinner with him... make sure to check this thread out --> http://www.flyertalk.com/forum/commu...-may-16-a.html