Old Apr 27, 09, 10:45 pm
  #13  
frekwentflier
 
Join Date: Oct 2007
Location: IND
Programs: AA Platinum Pro, Hyatt Diamond, Hilton Diamond, IHG Platinum, National Exec Elite
Posts: 586
Originally Posted by MaryHillyer View Post
Just put together a letter + numerous support items to respond to MPCS letter on similar problem (*alliance mileage error); was abt to snailmail it off to Rapid City -- is there some reason why faxing is better? (Calling not a good option in this case as one needs to 'see' actual BPs to follow story.)
Experiences by many on here have shown that if you mail it may take weeks to get fixed, and there's a good chance it will be lost. If you fax, it usually takes just a few days to get fixed. So always fax!
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