FlyerTalk Forums - View Single Post - [ARCHIVE to 2015] Problems and Issues with Hilton Family Internet Web Sites
Old Apr 9, 1999, 11:17 am
  #21  
Catman
Commander Catcop
 
Join Date: May 1998
Posts: 10,259
Hilton.com problems

Sorry if I have to post a new thread but I can't find the original posting about the HIlton personalized site.

Thursday several times I tried to get on to Hilton.com so I can make hotel reservations.

I figured I would go to Hilton since their are my first hotel choice (although that is slipping FAST!)

Over two hours at several times I tried to get on only to get "sorry, we are unable to connect."

One reservation I needed immediately and YES I COULD HAVE CALLED HILTON RESERVATIONS VIA PHONE but I was on teh computer and wanted something immediate and the booking had to made immediately.

So I went to Marriottrewards.com. and everything was taken care of relatively fast.

And Hilton lost two bookings from me! :{

Maybe it was just my computer but this was SO FRUSTRATING.
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