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Old Apr 22, 2009 | 10:20 am
  #62  
krobbins
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Join Date: May 2006
Programs: Marriott Titanium, Hilton Diamond, DeltaMM
Posts: 518
As others have said, I don't have any problem if Marriott doesn't want to waste time and money on people who don't want daily delivery of the newspaper. I happen to like getting the local paper for wherever I happen to be, but although my profile says this, I always end up getting the USAT. Probably twice in the last year I have received the local paper as requested. This is akin to the sign about hanging up your towels so that they can be reused. I would guess that 99% of the time, I hang my used towel on the hook on the back of the door. That towel is taken and replaced 99% of the time.

My unscientific guess would be that it actually takes less time (and therefore potentially less money) to just give a newspaper/change the towels for everyone than it does to have a low-on-the-food-chain staff member compile and then follow a room list for such items, not to mention the hassle if there's a mistake. I could be wrong here though, especially on the towels, for which you do have to factor in laundering. $.02.
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