Originally Posted by
PHLGovFlyer
"We want to give guests the choice of whether they want a newspaper or not," says Chairman and CEO J.W. Marriott, Jr. "I visit more than 250 hotels a year, and more often than not, I'm stepping over unclaimed newspapers as I walk down the hallway. This new program is more guest-focused."
Which, of course, proves nothing if Mr. M is walking the halls at 8:30 a.m. before many guests have collected their papers. The only truly accurate way to tell is to survey your housekeeping staff. This is basically a cheap excuse for MR to cut bennies
ok really?? many GMs, HSKP mgrs and the like don't walk the properties....and we are supposed to believe the corp suits do??? the regionals, yeah but in my years with Marriott i NEVER saw a corp peep walk every floor [and they weren't there early if they were just popping in!]....(things may have changed in the years since i split!)