After a DCA - EWR kerfuffle last week I'm swearing off CO on this route. I'm going back to the DL shuttle and when CO switches to the * I'll go to US (ughhh - at least there's a 5 Guys in the US DCA terminal ).

I contacted WE-DON'T-CARE about my Colgan flight (not so much about the delay, but about the unprofessionalism of the crew) and the response back was WE-DON'T-CARE.

They will care when they lose my revenue. I fly this route at least once a month, often many times more, and Colgan isn't fixin to see another nickel from me if DCA is in the mix. It's uncompetitive, even at half the price of the Shuttle flights (which it never is).