Incidentally, I think Mort Beyer was completely wrong in that USA Today article, claiming that the airlines lost 20 billion in revenue on award flights. If 70% of the seats are filled, and they give away 10% of them, there are still 20% empty seats. And as FT's have gone on and on about, the yield management folks just don't release many FC seats to Hawaii at Christmas. So the vast majority of award seats are seats that would have been empty anyway. NO loss of revenue.