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Old Mar 21, 2009 | 4:00 am
  #1  
Fnate
All eyes on you!
15 Years on Site
 
Join Date: Jan 2008
Location: Norway
Programs: SK*G, FB Plat, BA-silver, LH SEN
Posts: 249
Automatic Radisson upgrades

After reading about the Radisson SAS turning into Radisson Blue (a lame change btw), I thought EBG recognition would decrease. That is if a decrease was ever possible.

But the last week I had two stays in Norway and the strangest thing happened:

STAVANGER:
"Welcome Fnate. Of course we have upgraded the room for you. Your EBG card is already in the system"

TRONDHEIM:
"We are very sorry that we can not upgrade you this time Fnate. All business class rooms has been booked."

I had not asked for anything, not mentioned anything in my booking except my EBG status. This seems to be something new.

Have they had staff training or something?
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