Automatic Radisson upgrades
After reading about the Radisson SAS turning into Radisson Blue (a lame change btw), I thought EBG recognition would decrease. That is if a decrease was ever possible.
But the last week I had two stays in Norway and the strangest thing happened:
STAVANGER:
"Welcome Fnate. Of course we have upgraded the room for you. Your EBG card is already in the system"
TRONDHEIM:
"We are very sorry that we can not upgrade you this time Fnate. All business class rooms has been booked."
I had not asked for anything, not mentioned anything in my booking except my EBG status. This seems to be something new.
Have they had staff training or something?