Under the PDA site's information section regarding "How Upgrades are Prioritized":

If there's a tie between multiple customers...Specifically, the ranking of Continental's fare classes from highest to lowest priority is: H, K, M, N, B, O, V, U, Q....etc"

Just wanted to point out this needs to be updated so people don't get confused.

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Also, OT, how is it that a Plat/Gold companion can outrank a Silver in the EUA process when their upgrades can only be requested "within two hours of flight departure"? Does this mean that a Silver may be upgraded at the 24 hour mark, thus displacing a Plat/Gold companion who may only be entered into the process 2 hours before?