FlyerTalk Forums - View Single Post - Booking Concierge level on weekend when lounge closed
Old Feb 26, 2009 | 10:58 am
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SkiAdcock
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Originally Posted by allset2travel
Ira,
Appreciate your no-win position here in the forum. I am, like others, venting not at you personally, but at MR corporate.
I do think the selling concierge level rooms (at extra cost) on weekend when lounge closed is not limited to SEVERAL hotels. This practice is wide-spread, affecting properties in Europe, USA and Asia.
I agree with prior posts that MR should clean-up and clarify the description on the web site.
Agree with the above, including the part that Ira is in a no-win situation. But the selling at an extra cost when the lounge is closed is more widespread than Ira believe. Marriott needs to get it sorted.

Cheers.
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