Originally Posted by
Marriott Concierge
The reason several hotels offer concierge floor rooms on weekends at an, other than standard rate, is because the rooms themselves generally include amenities not available in standard rooms. These amenities are what you are paying extra for when you book a concierge level room when the lounge is closed. It is also why the rate for these rooms is generally much lower on nights when the lounge is unavailable.
With this said I can appreciate the concerns you have raised and have passed them along.
Ira
Ira,
Appreciate your no-win position here in the forum. I am, like others, venting not at you personally, but at MR corporate.
I do think the selling concierge level rooms (at extra cost) on weekend when lounge closed is not limited to SEVERAL hotels. This practice is wide-spread, affecting properties in Europe, USA and Asia.
I agree with prior posts that MR should clean-up and clarify the description on the web site.