I am usually a full-time AI basher but this is really extraordinary..
AI ground and cabin service, cabin condition of some aircraft, on-time performance are all sloppy, inconsistent and possibly unacceptable to most people.
However, being familiar with their flightcrew training, oversight and standards, I cannot agree that they are unsafe. In fact, I would rather fly (miserably) on AI than some of the more "renowned for service" *A carriers - look a little more east of India for some of the major culprits....