Hi All,

Anyone had their bags declared "LOST" recently. I checked in my bags (3pcs) LAS-HKG (AA/CX) and arriving here in HKG the bags didnt show. A day later they found 2pcs and had them sent to me, but the 3rd one is still missing 3 days later. So CX (being the last carrier so stuck with the responsibility) has to now deal with my claim.

1) Anyone done a claim of this sort recently. What kind of maximum compensation are we entiltled too (i'm sure they would have a ridiculas MAX. CAP).

2) Does status Help in this case ?

3) Do you need receipts for amoounts claimed ?

4) any loop-holes or tricks of the trade are welcome via PM.


I look forward to hearing your commments, this is my 1st time I've had a bag LOST so never claimed before, any experience would be helpful.