Originally Posted by spunk_tokyo

It is explicitly written in NW homepage that: ***WorldPerks members traveling on award tickets on Malaysia Airlines are subject to additional fees that include administrative fees, insurance and fuel surcharges. These fees will be collected by Malaysia Airlines upon check-in.

For details, please see: http://www.nwa.com/asia/en/worldperk....html#malaysia

Nevertheless, it is NW's fault that they included the "Fare includes fuel surcharge if applicable. " clause in every e-ticket that is issued on 012 stock, even for award ticket on MH. NW should have instructed the programmer the right rule so it would not contradict the abovementioned clause.

If NW gives me 5,000 miles everytime I got charged the fuel surcharge om MH, I would get hundred thousand s of miles added to my account by now.