Originally Posted by
demigawd
just got off the phone with them. Here's the deal - apparently every few days they phase out another group. originally they said just having a SB FMA account or credit card was enough. Then they quietly dropped SB credit card holders. Now the new policy as of a couple of days ago is to have an FMA card that is enrolled in thankyou (probably because they know that by the time the card arrives, the network will already be closed). If that's not bad enough, they said in a couple of days ONLY Chairman cardholders will be able to redeem for the old rates.
So REDEEM RIGHT NOW.
So, it means that come next week and only Chairman card holders will be eligible for the higher cap, correct? If so, then I really have chance of being eligible for the higher cap. Didn't really expect such a behavior from them. They are playing dirty! I am loosing faith (whatever little was remaining) in them. I think I am done with them. I have given them enough business over last several years and its sad to see such a situation. Time to move on and look for another card provider that would value my business.