We bought 4 versions of Rosetta Stone about 3 years ago. In hindsight we should have only given them the money for one and bought the rest as we needed them.

We used them on my XP laptop for a while. Then we decided to buy a new MacBook and Rosetta did not run.

After a very long time on tech support, their senior tech support stated that some Macs had problems with some Rosetta CDs. We changed the HD on the Mac, but the problem remained.

Now we want to get rid of our XP laptop and get another Mac Laptop.

Rosetta has not been very helpful. They basically have said we have to buy new versions (no upgrade!?). What happens if a CD is genuinely bad?

Any suggestions? on how to ask Rosetta for an upgrade, or how to get the Mac to work, or how to get a copy on the internet (I think that I am entitled to it). OT I'd rather have it run of the HD rather than carrying CDs everywhere.