Seriosusly, this is a 5 star airline? Can anyone explain this to me? From almost all measures they would rank as 3 star.
Boarding
Catering
In flight service
IFE
Seats in both C and F except maybe newest seats but then on par with other 5 stars.
Arrivals
Jeez. That flight in those seats for that long looks painful. You'd have been better off in Y with a row of seats to yourself.