Hello,

I am new here, and don't know if this is the right forum for my question. I searched elsewhere on this site, and it seems the recommendation was to come here.

In any case, I ordered the Economist using my Delta SkyMiles (3200 miles) sometime in Oct'08. I was told that it would take a few weeks. I called the customer service for MilesForMags in early Jan., and was told that Delta had denied authorization and hence my subscription was cancelled. I checked my Delta a/c, and saw that the miles had been deducted, but that made no impression on the agent at MilesForMags.

I then called Delta SkyMiles customer service; one, very helpful, agent spoke to MilesForMags and explained the situation to them. I was told that someone from the latter would get in touch with me; no luck.

Yesterday, I called Delta Skymiles again, and spoke to a supervisor. She basically said that they couldn't anything, since the onus was now on MilesForMags and I should pursue the matter on my own.

I don't want to waste too much time. What is the best strategy at this point? It's not clear where the problem is, Delta or MagsForMiles, or both?

Thanks
Vivek