FlyerTalk Forums - View Single Post - Delta.com Bug Reporting: The Official Master Thread
Old Feb 16, 2009 | 2:14 pm
  #23  
WBurcham
 
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
Originally Posted by NewsBruin
MY ISSUE: I cannot reassign seats on only one leg of a flight. The site forces me to change seats on a segment I do not want to change.

DESCRIPTION: My fiancee and I are on an award flight for June/July. Routing is MOB-ATL-NRT/NRT-ATL-MOB, in First and BE.

When I select to change our seats on ATL-NRT (DL801) on delta.com, I am taken to the MOB-ATL flight. Since I do not want to change those seats, I pick "Next Flight." When I do so, it re-displays the MOB-ATL seats with a blank in my assignment and "Not Assigned" in my fiancee's seat.

When I try to select my existing seat, I get a "Seat not available message" (since I'm still sitting in it, I guess) and all other First seats are already assigned full. I can "back" out of this without any permanent effects, but I cannot change seats on my second flight without reassigning my first flight's seats (if that's even possible).

SOLUTION: Allow users to select individual segments within an itinerary so they may select the seats they want on one segment without affecting other segments.
Did you have a schedule change?
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