FlyerTalk Forums - View Single Post - EU flight change- compensation/refund rules
Old Feb 14, 2009 | 11:57 am
  #1  
bsb21
 
Join Date: Jul 2007
Location: Expat in SIN
Programs: UA Plat, TK Gold, *G
Posts: 1,452
EU flight change- compensation/refund rules

HI there!

I made a booking for an FB flight from SOF to LHR for June.

My SOF-LHR flight was supposed to depart at 06:00 and now has been moved to 06:25. This is not a problem.

However, my LHR-SOF return flight has been moved from 22:35 to 17:05, which is a major change as well as an inconvinice.

I was not made aware of either change and found out by accident (browsing the airlines website)

What are the EU regulations for this? Are there compensation rules or refund rules?

I have e-mailed the airline and simply asked for an upgrade.
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