Originally Posted by SanDiego1K

stimpy, the machines look at lot like the INS PASS machines. These read your passport, then check your fingerprints on both index fingers.

The GOES office is very easy to find, unlike the office when I got my INS PASS card. It's on the street side of the wall on the floor where you check in for flights at TBIT. My sense is that they'd be reasonably flexible re appointments. They only process 20 people or so a week at the LAX office.

You don't get a card for GOES. A sticker is put on the back of your passport and even it doesn't say anything about GOES. However, if the GOES machine is down, you are supposed to be able to jump to the top of the immigration line by showing that sticker.