FlyerTalk Forums - View Single Post - The Future of Frequent Flyer Programs: What Should We Do?
Old Mar 8, 2003 | 7:47 pm
  #17  
alhcfp
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Join Date: May 1998
Location: Austin TX
Programs: AA PLT, ICH Plat
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Yes- the airlines are drowning in RED INK. It is also their fault. They make the rules, we just get to use them to our own benefit.

I spent 6 years in the trade show business. One year I was on the road for 200 nights. At all our trade show industry meetings we talked about how the internet and video-conferening would hurt trade shows. Because 4 years ago, trade show attendance was up, the inductry thought that alternatives to being there would not really affect it.

They were wrong. Like everything else, it took longer than expected for the new technology to become widely used.

We are at the point where ALMOST ALL travel is discretionary. For the airlines to survive they have to ackowledge this. If they keep antagonizing their best customers, they will NOT stay in business.

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