Originally Posted by
cxfan1960
CX takes time to process award unless there is an urgency. I have no idea why.
When you book an upgrade, you can see both the underlying booking and the upgrade booking. When CX tickets, the mileage will be deducted and the underlying booking will be cancelled. They may process it anytime from now to a few days before the departing flight.
I think they do it all the time .. (which is actually good for us.. I have had a redemption booking to HND on JL and because they have this strange ticketing I was able to cancel the whole booking 2 weeks from departure)